What to Do When Sales Goals Slip Away

By Gene Moorhead

In the dynamic world of business, setting and achieving sales goals is a constant pursuit. However, missing those targets can be both frustrating and disheartening. But here’s the silver lining: these setbacks can provide invaluable insights. By leveraging EOS (Entrepreneurial Operating System) Tools, you can turn these disappointments into stepping stones toward your future success.

Reflecting On Missed Sales Goals

Missing your sales goals can be scary. EOS provides a structured approach to assess and understand why you fell short, fostering a healthier and more productive environment. Here are some actionable steps to guide you through this process:

DIVE INTO THE DATA: Dive deep into your sales data, metrics, and customer feedback, which will help you pinpoint areas where your sales performance fell short and identify any factors that influenced the outcomes.

REFLECT AND LEARN: Scrutinize your sales processes, strategies, and the effectiveness of your sales team. Engage in open communication with your team to gather insights and feedback.

IDENTIFY IMPROVEMENT AREAS: With a clear understanding of the challenges, identify specific areas for improvement. Like refining your sales strategy, enhancing your sales team, or optimizing processes to overcome bottlenecks.

DOCUMENT NEW/UPDATED PROCESSES: Update or implement new processes to ensure consistency in delivery. Utilize tools like the 3-Step Process Documenter™ to identify, document, and package the processes that lead to success.

As part of a business running on EOS™, you and your team have the tools and the power to identify the reasons behind missed sales goals and implement effective strategies for improvement. While there’s no guarantee you’ll hit your targets next quarter, as long as you see positive change and progress, you’re moving in the right direction to achieve your goals.

Leveraging EOS Tools for Success

EOS offers a suite of powerful tools to help you analyze and holistically improve your business:

Vision/Traction Organizer® (V/TO):

Refine your business’s vision, long-term goals, and sales targets in your V/TO®.

  • Clarify your ideal customer and develop a compelling strategy.
  • Ensure everyone is 100% aligned with your marketing strategy.

The Accountability Chart™:

Review your organizational structure to ensure you have the right people in the right seats.

  • Clarify roles, responsibilities, and performance expectations.
  • Ensure that your sales team GWC™ (Get it, Want it, have the Capacity to do it).

Scorecard:

Utilize the right scorecard metrics to anticipate issues before they occur.

  • Focus on leading indicators to make adjustments.
  • Keep your team focused.

Level 10 Meeting™:

Make the most of your weekly Level 10 Meeting with your leadership team.

  • Dive deep into the root causes of any off-track metrics and address any disconnects between sales and production or marketing and sales.

Gene Moorhead is a professional EOS (Entrepreneurial Operating System) Implementer who focuses on helping independent businesses grow effectively and profitably. If you would like to find out more about EOS, contact him at [email protected] or 334-717-7042.