TROY Continuing Education & Outreach recommends developing your team’s power skills to increase adaptability, build resilience and drive innovation.
Bonus: they don’t just benefit your business or organization; they equip individuals with the tools they need to succeed, too.
What Are Power Skills?
Power skills are often called people skills or emotional intelligence, but in 2023,they’re also considered necessary skills due to how essential and valuable they are in the workplace. Often also called soft skills, they are arguably as important as technical skills, putting them in high demand, and many wonder if they can be taught. They can. Understanding what they are will help you identify yours (or the ones you need to develop) and how they can help your organization.
Key Power Skills:
2. Time Management
4. Problem Solving
5. Customer Service
6. Presentation Skills
7. Social Skills (Networking)
9. Conflict Resolution
Why Are Power Skills Important?
63% of all jobs will be soft skills inventive by 2030 (Deloitte Access Economics).
92% of executives say that soft skills are equally important or more important than technical skills (The Wall Street Journal).
89% of executives say that it is difficult to find people with soft skills (The Wall Street Journal).
Most of these skills contribute to success in today’s business environment, and they combine to multiply their positive effects. For example: Presenting your organization in a positive way to the public and future employees is crucial. Achieving this relies on communication, social skills and customer service, all top power skills.
Improving employees’ soft skills also leads to their increased job performance. Research conducted with Fortune 500 CEOs found that 75 percent of long-term job success was due to their soft skills. And long-term job success translates to employees who stick around and improve themselves along the way.
The benefits to equipping your employees with these skills are many:
- Increased Retention
- Improved Engagement
- Increased Customer Satisfaction
Let Us Help!
You know what they are and why they’re needed, but how do you teach your team power skills? Contact us. Troy CE&O specializes in power skills training, including classes in Basic Communication, Customer Service, Teambuilding, Time Management, Leadership and more. Our training options range from small to large group, in-person and virtual.